At Orison (orison.site), accessible from our digital storefront, your privacy and data security are paramount to us. This Privacy Policy outlines the types of information we collect, how it is utilized to improve your shopping experience, and the protective measures in place to safeguard your personal profile details.
1. Information We Collect
To provide an interactive, voice-assisted e-commerce environment, Orison collects data across the following customer touchpoints:
Personal Profile & Account Data: When you register, log in, or complete a transaction, we collect your name, shipping address, billing details, postcode, and email address.
Voice Assistant Transcripts: When you interact with our floating microphone widget or speak to OrisonBot, our system processes the spoken audio text locally via your browser’s native capabilities. We log the text transcripts of your commands strictly to execute store actions (such as adding an item to the cart or navigating to pages) and to help refine our on-site conversation logic.
Loyalty Ledger Records: Our integrated reward program automatically tracks your order values, points earned, and points redeemed against your active customer profile to manage your running balance.
Session Information: We utilize standard, secure cookies and temporary variables to remember your active WooCommerce shopping cart modifications, search filter presets, and logged-in states.
2. How We Use Your Information
We use the collected information strictly to manage your customer account and optimize our storefront features, specifically to:
Process secure checkout workflows, arrange nationwide delivery, and handle cash-on-delivery orders smoothly.
Synchronize your verbal commands to add peripheral components to your shopping cart or automatically redirect your session to designated catalog landing pages.
Maintain accurate running balances in our customer loyalty points system.
Serve intelligent, personalized product recommendation feeds across our homepage and item description templates to match your hardware interests.
Route conversational queries through our prioritized, responsive assistant endpoints to deliver text or audio feedback summaries regarding stock counts or package delivery tracking.
3. Data Protection & Security Controls
Orison is built with robust security boundaries designed to protect our community.
Secure REST Authorization: All interactive requests from your browser are fully protected to block unauthorized cross-site exploits and secure your shopping cart state.
Payment & Sensitive Data Constraints: To maximize your personal safety, our voice capture assistant is strictly prohibited from capturing, processing, or transmitting sensitive credentials like passwords or financial card details. Final authentication and financial confirmations are exclusively handled via traditional manual entry panels.
Automated Lifecycle Rotations: Conversation transcript logs are kept under strict retention guidelines and are automatically cleared out by server maintenance tasks after 30 days.
4. Third-Party Services
We integrate exclusively with verified technology leaders and reliable open-source components to fuel our conversational tools. While your processing intents are shared with global language model systems to generate intelligent, context-aware assistance responses, your private profile elements remain securely insulated within our localized data nodes.
5. Your Rights & Choice Controls
You maintain full control over your private variables. You may log into your personal dashboard at any time to review order summaries, modify your account registration variables, or verify your running point ledger balance. Furthermore, microphone permissions can be paused or restricted directly through your web browser’s privacy control permissions block at any time.
If you have any questions or require an explicit readout of your active storefront records, please feel free to reach out to us at orisonsupport@gmail.com.
