Click the floating microphone/chatbot icon located on the bottom right corner of your screen and grant your browser permission to access your microphone. Once the visual indicator shows that the assistant is listening, you can speak your requests naturally. Try saying things like:
“Show me the latest keyboards”
“Add a wireless mouse to my cart”
“Proceed to checkout”
What languages are supported for voice controls?
Our storefront natively understands shopping requests spoken in both English and Urdu. You can speak comfortably in either language to search for products or update your cart.
Can I use voice commands to type my password or credit card details?
No. To guarantee your absolute safety and security, our voice assistant is strictly restricted from capturing sensitive inputs like passwords, authentication tokens, or credit card numbers. All personal profile edits and final payment fields must be filled out using standard, traditional typing panels.
💳 Orders & Payments
What payment methods do you accept?
We accept secure online card payments as well as Cash on Delivery (COD) across our entire peripheral and hardware catalog. You can select your preferred payment route directly on the checkout screen.
How can I track my order status?
Simply open our chat assistant window and type or ask, “What is the status of my order?” OrisonBot will instantly look up your profile data and active session log to give you real-time tracking updates.
🎁 Loyalty & Customer Rewards
How does the Orison Loyalty Points program work?
We love rewarding repeat customers. Every time you complete a transaction, your customer profile ledger automatically calculates and stores reward points based on your final checkout totals.
How do I redeem my accumulated points?
When you reach the shopping cart or final checkout screen, you will see a clear summary option to apply your running points balance. You can select to redeem your points manually or verbally command the assistant to apply them to reduce your order total instantly.
📦 Shipping & Returns
Do you offer free shipping?
Yes! We offer completely Free Nationwide Shipping on all orders over ₨5,000. For orders under ₨5,000, a standard flat-rate delivery fee will be displayed at checkout.
What is your return window?
We offer a clean 30-day return window from the date your package arrives. The item must be unused, pristine, and kept inside its original retail peripheral packaging. For any returns or return-ledger balance questions, email us immediately at orisonsupport@gmail.com.
✉️ Still have questions?
Drop us a message through our primary contact form or shoot an email to our helpdesk at orisonsupport@gmail.com. We are always here to help you upgrade your tech workspace setup!
